PRIVACY POLICY

Effective Date: JANUARY 1, 2026

Stacey Pollom Art & Aesthetics (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how information may be collected, used, and disclosed when you visit staceypollom.com, communicate with our practice, or use links from our website to access scheduling or patient services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, appointment requests, and other information you choose to provide when communicating with Stacey Pollom Art & Aesthetics.

Our website may also automatically collect limited technical information, such as browser type, device information, IP address, pages visited, referring website, and general website usage information through cookies, analytics tools, or similar technologies.

Appointments, Medical Information, and Aesthetic Record

Online appointment scheduling, patient registration, medical history, treatment information, consent forms, clinical documentation, patient communications, and payment processing may be provided through Aesthetic Record or other third-party systems used by Stacey Pollom Art & Aesthetics.

Information submitted through our patient-management system is governed by applicable privacy and healthcare laws and by the privacy and security practices applicable to that system.

Please do not submit sensitive medical or health information through general website contact forms, ordinary email, social media, or other channels that are not specifically designated for secure patient communication.

How We Use Information

We may use information we collect to operate and improve our website and practice; respond to inquiries; facilitate scheduling and patient communications; provide requested services; process payments; send appointment-related communications; send marketing or informational communications where permitted by law and consistent with applicable consent requirements; maintain the security of our website and systems; and comply with legal and regulatory obligations.

Text Messages and Email

If you provide your telephone number or email address, we may use it to communicate with you regarding inquiries, appointments, treatment-related matters, or other practice-related communications as permitted by law.

Marketing or promotional text messages will be sent only when permitted by applicable law and any required consent. Consent to receive marketing communications is not a condition of receiving treatment or purchasing services. You may opt out of marketing text messages by replying STOP or by contacting us.

Electronic communications, including ordinary email and text messaging, may not always be secure. Please avoid sending sensitive medical information through unsecured communication channels.

Payments

Payments associated with appointments or services may be processed through Aesthetic Record and its applicable payment-processing services. Stacey Pollom Art & Aesthetics does not necessarily directly store all payment-card information submitted through these systems.

Cookies and Analytics

Our website may use cookies, analytics technologies, or similar tools to understand website traffic, maintain website functionality, and improve the visitor experience.

You may be able to restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Services and Links

Our website may contain links to third-party websites and services, including our scheduling or patient-management platform and social-media platforms. Once you leave our website or interact directly with a third-party service, that service’s privacy practices may apply.

We encourage you to review the privacy policies of third-party services you choose to use.

Protected Health Information

Certain information collected in connection with your care may constitute protected health information (“PHI”) under applicable law. To the extent Stacey Pollom Art & Aesthetics is subject to the Health Insurance Portability and Accountability Act (“HIPAA”), PHI will be handled in accordance with HIPAA and our Notice of Privacy Practices.

Our Notice of Privacy Practices, where applicable, provides additional information regarding how medical information may be used and disclosed and your rights regarding that information.

Information Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain. However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website is not intended to collect personal information directly from children under 13. If we become aware that information has been collected directly from a child under 13 without appropriate authorization, we will take reasonable steps to address it.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page along with an updated effective date.

Stacey Pollom Art & Aesthetics
1426 Williams St
Chattanooga, TN 37408

Email: staceypollomaa@gmail.com
Phone: 423-326-7658